Butler, Waiter/Waitress
Waiter / butler
Are you passionate about delivering exceptional service in a luxury setting, luxury or boutique luxury hotel or fine-dine restaurant? We are seeking an experienced Butler/Waiter with a strong background in fine dining, wine, and Western cuisine to join our team at Hidden Gem, the signature restaurant of Hidden Hills Villas, a family-owned boutique luxury villa resort in Uluwatu, Bali. Our resort is a proud member of Small Luxury Hotels of the World, affiliated with Hilton.
The role
We are looking for a skilled Butler/Waiter who is not only passionate about fine dining and wine but also has the experience to deliver top-tier service in a luxury environment. This role is integral to ensuring that our guests enjoy a seamless and elevated dining experience. With your expertise, you will enhance our guests stay by providing personalized service that exceeds expectations and by creating once-in-a-lifetime experiences. You will be required to be trained extensively in wine, so a keen interest in the world of wine is needed for any applicant.
Qualifications
- Provide attentive, personalized service to guests, ensuring their needs are met with discretion and efficiency.
- Serve meals and beverages to guests with impeccable timing and presentation.
- Offer expert advice on wine pairings and menu selections, enhancing the overall dining experience.
- Assist in maintaining the highest standards of cleanliness and organization within the dining areas and kitchen.
- Act as a concierge, offering knowledgeable recommendations about local attractions, dining, and activities.
- Build strong guest relations, ensuring every guest feels valued and attended to, with a flair for creating unforgettable experiences.
- Continuously learn about our menu, wine offerings, and service standards to provide the best possible experience for our guests.
Key responsibilities
- Minimum of 2 years of experience as a waiter or butler in a luxury hotel, fine dining, or semi-fine dining, hotspot restaurant.
- Extensive knowledge of wine and Western cuisine, with a genuine passion for both.
- Strong communication and salesmanship skills, with the ability to confidently upsell and recommend menu items.
- Ability to work well in a team and thrive in a fast-paced, high-pressure environment.
- Good conversational English skills required, with a willingness to improve.
Why join us ?
- Be part of a supportive team in a beautiful, inspiring location.
- Take your career to the next level in a luxury hospitality environment.
- Contribute to a prestigious brand that values quality, service, and attention to detail.
How to apply
Interested candidates are invited to submit their updated CV and supporting documents before July 26, 2026.
Please ensure your application includes complete and up-to-date information for review. Only shortlisted candidates will be contacted for the next stage of the recruitment process.