Front Office

Front office

Aky Canggu is looking for a friendly and professional Front Office Staff to deliver exceptional guest service and ensure smooth daily operations at the front desk.

Qualifications:

• Minimum 1 year of experience in Front Office or Customer Service within the hospitality industry
• Excellent communication and interpersonal skills
• Strong problem-solving and multitasking abilities
• Familiarity with Hotel Management Systems (PMS) is an advantage
• Fluent in English, both spoken and written
• Positive attitude, detail-oriented, and passionate about guest satisfaction

Responsibilities:

• Welcome and assist guests with warm and professional service
• Handle check-in and check-out processes efficiently and accurately
• Respond to guest inquiries, requests, and concerns in a timely manner
• Coordinate with other departments to ensure smooth operations and guest satisfaction
• Maintain cleanliness and organization of the front desk area
• Manage reservations, payments, and administrative tasks accurately
• Ensure excellent guest experiences by providing outstanding customer service

How to apply

Interested candidates are invited to submit their updated CV and supporting documents before July 26, 2026.

Please ensure your application includes complete and up-to-date information for review. Only shortlisted candidates will be contacted for the next stage of the recruitment process.

Join Aky Canggu and become part of a team dedicated to delivering memorable hospitality experiences and exceptional guest service.