Operations Supervisor

Leader

Undako Suite is seeking an experienced Leader to oversee daily hospitality operations and ensure excellent service standards across the property.

Qualifications:

• Experienced as a Butler or in a similar hospitality leadership role
• Strong understanding of OTA setup and management
• Knowledge of accommodation and hotel operations, including crisis management
• Familiar with inventory control and budgeting processes
• Residing near the Renon area is preferred
• Communicative with a positive attitude and professional appearance
• Good command of both English and Indonesian, written and spoken
• Holds a competency certificate in the hospitality field
• Has a clear and valid residential address

Responsibilities:

• Supervise and coordinate daily accommodation operations
• Ensure excellent guest service and satisfaction standards are maintained
• Manage OTA platforms and optimize property performance
• Handle operational issues and implement effective solutions when needed
• Monitor inventory usage and assist with budgeting control
• Lead, guide, and support operational team members
• Maintain smooth communication between departments and management
• Ensure operational procedures and hospitality standards are consistently followed

How to apply

Interested candidates are invited to submit their updated CV and supporting documents before July 23, 2026.

Please ensure your application includes complete and up-to-date information for review. Only shortlisted candidates will be contacted for the next stage of the recruitment process.