Guest Service Assistant, Receptionist

Guest service assistant (Receptionist)

The One Boutique Villa & Spa Seminyak is looking for a professional and guest-oriented Guest Service Assistant (Receptionist) to join our Front Office team.

Qualifications:

• Male, maximum 30 years old
• Minimum height of 170 cm
• Well-groomed with a professional appearance
• Minimum 2 years of experience in the same position within a 5-star hotel or luxury villa
• Fluent in English, both spoken and written
• Minimum Diploma 1 (D1) in Hospitality, Room Division, or a related field
• High attention to detail and excellent communication skills
• Computer literate with proficiency in hotel management systems
• Able to join immediately

Responsibilities:

• Welcome guests warmly and provide professional front desk services throughout their stay
• Handle guest check-in and check-out processes accurately and efficiently
• Manage reservations, room assignments, and guest requests in accordance with company standards
• Respond promptly to guest inquiries, concerns, and special requests while ensuring guest satisfaction
• Coordinate with Housekeeping, Engineering, Food & Beverage, and other departments to ensure smooth daily operations
• Maintain accurate guest records and process payments using the hotel management system
• Ensure the reception area is clean, organized, and professionally presented at all times
• Deliver exceptional service while maintaining the highest standards of luxury hospitality

How to apply

Interested candidates are invited to submit their updated CV and supporting documents before July 16, 2026.

Please ensure your application includes complete and up-to-date information. Only shortlisted candidates will be contacted for the next stage of the recruitment process.

Join The One Boutique Villa & Spa Seminyak and become part of a passionate team dedicated to providing exceptional luxury hospitality and unforgettable guest experiences.