Reservation

Reservation team

Samhita Hospitality is looking for a detail-oriented and customer-focused Reservation Team member to join our growing team in Denpasar.

Qualifications:

• Fluent in English both spoken and written.
• Good communication skills.
• Able to work as team or individually.
• Well-groomed, with a good personality and self-motivated.
• Detail oriented, responsible, fast learner and able to work under pressure.

Responsibilities:

• Handle reservation inquiries through phone, email, online travel platforms, and other communication channels
• Process, modify, and confirm guest reservations accurately and efficiently
• Maintain up-to-date reservation records and ensure all booking information is accurate
• Coordinate with Front Office, Sales, and Operations teams to ensure smooth guest arrivals and bookings
• Provide guests with accurate information regarding room availability, rates, promotions, and hotel services
• Resolve booking issues and guest inquiries in a professional and timely manner
• Ensure high standards of customer service while maximizing occupancy and revenue opportunities

How to apply

Interested candidates are invited to submit their updated CV and supporting documents before August 7, 2026.

Please ensure your application includes complete and up-to-date information. Only shortlisted candidates will be contacted for the next stage of the recruitment process.

Join Samhita Hospitality and become part of a passionate team dedicated to delivering exceptional guest experiences through outstanding reservation services.