Assistant Front Office Manager

Assistant front office manager

Bombora Medewi is looking for an experienced and dedicated Assistant Front Office Manager to join our team in Jembrana.

Qualifications:

• Minimum 2 years of experience in a Front Office supervisory position
• Diploma or Bachelor’s degree in Hospitality Management or a related field is preferred
• Excellent communication and interpersonal skills
• Strong leadership and problem-solving abilities
• Fluent in English, both spoken and written
• Familiar with hotel Property Management Systems (PMS)
• Proficient in Microsoft Office
• Willing to work shifts, weekends, and public holidays

Responsibilities:

• Assist the Front Office Manager in managing daily Front Office operations
• Supervise, coach, and support Front Office team members to deliver exceptional guest experiences
• Ensure smooth check-in, check-out, reservation, and room allocation processes
• Handle guest complaints, inquiries, and special requests professionally and efficiently
• Maintain high standards of guest service and hospitality throughout all Front Office operations
• Monitor Front Office performance and ensure compliance with company policies and standard operating procedures (SOPs)
• Coordinate closely with Housekeeping, Engineering, Reservations, Finance, and other departments to ensure seamless operations
• Prepare operational reports and assist with departmental administration and documentation
• Perform Manager-on-Duty responsibilities when assigned by management

How to apply

Interested candidates are invited to submit their updated CV and supporting documents before August 19, 2026.

Please ensure your application includes complete and up-to-date information. Only shortlisted candidates will be contacted for the next stage of the recruitment process.

Join Bombora Medewi and become part of a professional hospitality team committed to delivering exceptional guest experiences through leadership, teamwork, and operational excellence.