Front Desk, Front Office

Front office staff

Pertiwi Bisma Ubud is looking for a passionate and professional Front Office Staff to join our team.

Qualifications:

• Minimum 1 year of experience in a related position
• Ready to join immediately
• Fluent in spoken and written English
• Hardworking with a positive attitude
• Strong team player with excellent interpersonal skills
• Willing to work flexible shifts, including evenings and night shifts
• Physically fit and comfortable handling guest luggage and outdoor operational tasks

Responsibilities:

• Welcome guests warmly and provide professional service throughout their stay
• Handle guest check-in, check-out, reservations, and payment transactions accurately
• Respond to guest inquiries, requests, and complaints promptly and professionally
• Provide information about hotel facilities, services, and local attractions
• Assist guests with luggage handling when required
• Coordinate with Housekeeping, Engineering, and other departments to ensure guest satisfaction
• Maintain the cleanliness, organization, and professional appearance of the Front Office area
• Ensure all Front Office procedures and company service standards are consistently followed

How to apply

Interested candidates are invited to submit their updated CV and supporting documents according to the recruitment information provided by Pertiwi Bisma Ubud.

Please ensure your application includes complete and up-to-date information. Only shortlisted candidates will be contacted for the next stage of the recruitment process.

Join Pertiwi Bisma Ubud and become part of a professional hospitality team dedicated to creating exceptional guest experiences.