Guest Relations Officer

Public relations / Guest relations officer

Bali Expat Solutions is looking for a confident and professional Public Relations / Guest Relations Officer to join The Hair Extension Seminyak team.

Qualifications:

• Male candidate
• Minimum 3 years of experience in customer-facing roles such as Front Office, Customer Service, or Shopkeeper
• Excellent communication and interpersonal skills with the ability to build strong relationships with guests, partners, media, and stakeholders
• Confident, professional, and well-presented appearance
• Strong attention to detail and excellent time management skills
• Strong problem-solving abilities and capable of handling guest concerns professionally
• Proactive, outgoing personality with excellent networking skills
• Able to represent the brand professionally in external communications and events

Responsibilities:

• Welcome and assist guests in a warm, friendly, and professional manner
• Build and maintain strong relationships with clients to ensure an exceptional customer experience
• Handle guest inquiries, requests, and feedback promptly and professionally
• Support continuous improvement of customer experience and guest satisfaction initiatives
• Represent The Hair Extension Seminyak brand confidently through daily interactions, partnerships, and promotional events
• Coordinate with internal teams to ensure seamless guest service and satisfaction
• Maintain a positive brand image through professional communication and relationship management

How to apply

Interested candidates are invited to submit their updated CV and supporting documents before August 21, 2026.

Please ensure your application includes complete and up-to-date information. Only shortlisted candidates will be contacted for the next stage of the recruitment process.

Join The Hair Extension Seminyak and become part of a passionate team dedicated to delivering outstanding guest experiences and building lasting client relationships.