Front Desk, Front Office

Front office staff

S Resorts Hidden Valley is looking for a professional and enthusiastic Front Office Staff to join our team in Uluwatu.

Qualifications:

• Minimum 1 year of experience in a similar position
• Male candidate
• Excellent communication skills in English, both spoken and written
• Familiar with the VHP Hotel System
• Enjoy working collaboratively in a team environment
• Valid driver’s license
• Able to join immediately

Responsibilities:

• Welcome guests warmly and provide professional service throughout their stay
• Handle guest check-in, check-out, reservations, and payment transactions accurately
• Respond to guest inquiries, requests, and complaints promptly and professionally
• Provide information about hotel facilities, services, and local attractions
• Maintain accurate guest records and reservation information using the VHP Hotel System
• Coordinate with Housekeeping and other departments to ensure smooth daily operations and guest satisfaction
• Ensure the Front Office area remains clean, organized, and in accordance with company standards
• Follow hotel SOPs and service standards to deliver an outstanding guest experience

How to apply

Interested candidates are invited to submit their updated CV and supporting documents before August 22, 2026.

Please ensure your application includes complete and up-to-date information. Only shortlisted candidates will be contacted for the next stage of the recruitment process.

Join S Resorts Hidden Valley and become part of a passionate hospitality team dedicated to delivering exceptional service and unforgettable guest experiences.