Guest Services Agent

Guest service agent

Sun Royal Hotel Bali is looking for a motivated and passionate Guest Service Agent (Daily Worker) to join our Front Office team in Kuta.

Qualifications:

• Male or Female
• Fresh graduates are welcome to apply
• Previous experience in Front Office is an advantage, but not required
• Good command of English, both spoken and written, or at least able to communicate effectively in English
• Friendly, well-groomed, and service-oriented
• Willing to work on a shift schedule
• Male candidates must be willing to work night shifts
• Available to join immediately

Responsibilities:

• Welcome guests warmly and provide professional service throughout their stay
• Handle guest check-in, check-out, and reservation inquiries efficiently
• Respond to guest requests, questions, and concerns in a courteous and timely manner
• Provide accurate information about hotel facilities, services, and local attractions
• Coordinate with Housekeeping and other departments to ensure smooth daily operations
• Maintain accurate guest records and perform Front Office administrative tasks
• Deliver exceptional customer service while following hotel SOPs and service standards

How to apply

Interested candidates are invited to submit their updated CV and supporting documents before August 28, 2026, according to the recruitment information provided.

Please ensure your application is complete and up to date. Only shortlisted candidates will be contacted for the next stage of the recruitment process.

Join Sun Royal Hotel Bali and become part of a passionate hospitality team dedicated to making every guest feel at home.