Butler

Butler

Good Story Bali Villas is inviting passionate hospitality professionals to join our Pre-Opening Team as Butler Staff / Butler (Daily Worker) in Nusa Dua.

General Qualifications:

• Minimum Diploma (D1/D3) in Hospitality or a related field
• 1–2 years of experience as a Butler or in the Room Division department at a star-rated hotel or luxury villa
• Good understanding of hospitality service standards, particularly personalized service and VIP guest handling
• Excellent communication skills in both Indonesian and English (spoken and written); additional languages are an advantage
• Professional appearance with excellent grooming and presentation
• Strong interpersonal and guest service skills
• Able to multitask with strong attention to detail and initiative
• Basic knowledge of housekeeping, front office, and guest handling procedures
• Willing to work shifts, including weekends and public holidays
• Friendly, polite, honest, and able to maintain guest confidentiality

Responsibilities:

• Provide personalized and attentive service to guests throughout their stay
• Welcome guests, assist with check-in and check-out, and handle special requests professionally
• Coordinate with Housekeeping, Front Office, and other departments to ensure seamless guest experiences
• Prepare guest rooms and amenities according to villa standards and guest preferences
• Handle VIP guests with the highest level of professionalism and discretion
• Respond promptly to guest inquiries, requests, and concerns to ensure guest satisfaction
• Maintain accurate records of guest preferences and follow company SOPs and service standards

How to apply

Interested candidates are invited to submit their updated CV and supporting documents before August 28, 2026, according to the recruitment information provided.

Please ensure your application is complete and up to date. Only shortlisted candidates will be contacted for the next stage of the recruitment process.

Join Good Story Bali Villas and become part of our Pre-Opening Team, delivering personalized luxury hospitality and unforgettable guest experiences.