Guest Experience Manager

VIP guest manager

Miss Fish Bali is looking for an experienced and dynamic VIP Guest Manager to join our team in Canggu.

Qualifications:

• Minimum 3–5 years of experience handling VIP guests or premium high-value clients in VIP Guest Relations, Hospitality, Nightlife, or Luxury Service
• Previous experience in a nightclub environment with strong sales skills and excellent customer service
• Excellent communication, interpersonal, and relationship-building skills
• Professional appearance with a service-oriented attitude

Responsibilities:

• Build and maintain strong relationships with VIP guests while ensuring guest satisfaction and loyalty
• Oversee smooth VIP section operations, including reservations, guest lists (GL), and accurate table allocations
• Develop external networking opportunities and public relations (PR) activities to expand the VIP guest database
• Handle guest complaints, feedback, and special requests professionally and efficiently
• Work closely with the operations and service teams to ensure an exceptional VIP experience

How to apply

Interested candidates are invited to submit their updated CV and supporting documents before September 1, 2026, according to the recruitment information provided.

Please ensure your application is complete and up to date. Only shortlisted candidates will be contacted for the next stage of the recruitment process.

Join Miss Fish Bali and become part of a premium hospitality team dedicated to delivering unforgettable VIP experiences.