Front Office

Front office

House of Kairos is looking for a Front Office professional to join our team in Seseh, Badung.

Qualifications:

• Minimum of 1 year of experience in Front Office, Reception, Guest Services, or Customer Service, preferably within hospitality, wellness, or lifestyle environments
• Excellent communication skills with a warm, professional, and welcoming personality
• Fluent in English, both spoken and written
• Well-groomed, positive, and service-oriented
• Strong organizational and administrative skills
• Comfortable using POS systems, membership platforms, and basic computer applications
• Strong problem-solving skills with the ability to handle guest concerns professionally and calmly

Responsibilities:

• Welcome and assist members and guests with warmth and professionalism, creating a positive first impression
• Manage check-ins, registrations, and membership administration accurately
• Respond to inquiries regarding facilities, memberships, and services
• Support membership sales, renewals, and retention initiatives
• Operate POS and internal systems while maintaining accurate daily records and reports
• Coordinate with internal departments to ensure smooth daily operations and seamless service delivery
• Listen to and resolve guest feedback or concerns promptly, escalating issues when necessary
• Maintain a clean, organized, and welcoming Front Office environment
• Support community events and activities to enhance member engagement and overall guest experience

How to apply

Interested candidates are invited to submit their updated CV and supporting documents according to the recruitment information provided.

Please ensure your application is complete and up to date. Only shortlisted candidates will be contacted for the next stage of the recruitment process.

Join House of Kairos and become part of a passionate team creating meaningful wellness experiences in Seseh.