Reservation

Reservation clerk

Travel Concierge is looking for a Reservation Clerk to join our team in Denpasar.

Qualifications:

• Minimum 1–2 years of experience in reservations, front office, or travel industry.
• Fluent in spoken and written English with excellent communication skills.
• Proficient in computer skills, MS Office, and reservation/booking systems (PMS/OTA).
• Strong customer service orientation with great attention to detail.
• Good negotiation, problem-solving, and organizational abilities.
• Able to work effectively under pressure both independently and in a team.

Responsibilities:

• Handle incoming reservation inquiries via phone, email, and WhatsApp promptly.
• Process booking confirmations, modifications, cancellations, and guest invoices.
• Maintain accurate guest records and update system availability in real-time.
• Coordinate effectively with travel agents, guests, and operational teams.
• Provide clear details on packages, rates, availability, and promotional offers.

How to apply

Interested candidates are invited to submit their updated CV and professional photo via:

• WhatsApp: +62 899 5377 838

Please use the subject: Reservation Clerk – [Your Name]

Please ensure your application is complete and up to date. Only shortlisted candidates will be contacted for the next stage of the recruitment process.

Join Travel Concierge and become part of a professional team delivering seamless reservation and travel experiences in Bali.